Whom should I contact in case of:

Answer

GlobalCollect is a Payment Service Provider who collects, processes an reports payment on behalf of companies selling products via the internet. Regarding the option you have selected, please contact the Internet Shop you purchased your product from directly. To find out when you will receive the product or services you ordered, please contact the supplier as we do not have access to this information. Not satisfied with the product or service you ordered? Please contact the supplier directly or your bank to start a refund process as GlobalCollect is not authorized to do this.