Telecommunications

Telecommunications is a varying industry that consists of mobile, telecomunications, and new digital innovations such as video- and voice over IP.

Mobile
The total number of mobile phone subscribers in the world is estimated at 2.14 billion in 2005, about 775 million of them have a prepaid phone. Prepaid mobile is mobile calling without a monthly recurring charge, consumers can buy their minutes trough top up locations and refill the minutes on their mobile phone. Western Europe only has over 3 billion pre-paid topup transactions annually. Worldwide there are in access of 11 million topups per year.

Invoicing
With 1.4 billion post paid subscribers invoicing is a huge market. GlobalCollect offers the ability to outsource the entire invoicing process. Partnering with GlobalCollect, International merchants will have the ability to manage all of invoicing from a single online platform. From the printing, distribution, payment reconcilation and more!

Voice and Video over IP
Voice over IP and Video over IP are networks that enable you to communicate with one another directly through the internet. About 10% of the Dutch are already using this way of communication and billions of people globally are now taking advantage of it.

Payment Challenges

• Billing Mode
  It’s imparative to offer the correct billing method and payment method to your clients. Especially in Europe, where most of the consumers do not even have a credit card, it’s important to offer multiple payment methods and offer them in the consumers own currency.
• Fraud with Topup Cards
  Fraud is a large challenge with mobile topup cards purchased at retail locations. Most providers offer a card with scratch codes. These scratch codes are very attractive to fraudsters. GlobalCollect offers a solution where topups can be provided online, eliminating the fraud with scratch cards.
• Open invoices
  In the post paid market it’s normal to send open invoices to clients, especially for international merchants who are facing currency conversion risk and need to offer local payment methods. This is typically a costly method without a custom solution.

Benefits of the GlobalCollect Solution

• Accept multiple currencies
• Recurring payments
• Internation (payment) network
• Fraud protection
• Invoice collect tool
• Calling detail overview
• Online payments
• Call center application

Experience Matters