Ticketing & Events

Ordering tickets online or by phone gets more popular by the day, while physically going out to stores to buy tickets is becomming the exception.

Consumers use to have to physically go to a store to buy tickets, but it has now become easier and more convenient to book tickets online or by telephone. Consumers are not only reserving their tickets online or by telephone but they also want to pay for them online or over the phone, just after the booking.

Payment Challenges

• Moving from offline to online
  The request from comsumers to buy tickets online creates a need to change the order and payment process provided by ticket retailers.
• Local payment preferences
  Online sales also created an opportunity for merchants to do business across regional borders, opening the door to new complications related to languages, currencies and local payment method preferences.
• Fast payment processes
  Online ticket sales is a very time sensitive business. When booked, tickets are reserved for customers and awaiting for a payment confirmation and cannot be sold to an other customer. Further, payments need to be confirmed before the event takes place.

Benefits of the GlobalCollect Solution

GlobalCollect's powerful online payment processing platform, WebCollect, enables merchants to offer local online preferred payment methods to their customers in each country. In addition to credit cards, GlobalCollect offers fast alternative payment methods complying with the time sensitive requirements of ticket sales.

Real-time online banking is one of the payment options that is particularly valued by merchants as it provides them with a real-time payment confirmation. In addition, real-time bank transfer payments are guaranteed - customer reversal is not possible! Direct debit is also a fast payment method that can be offered to consumers up to a few days before the event. WebCollect's reconciliation and detailed reporting is provided to you in the PaymentConsole and allows you to focus on your core business, selling tickets!

Optional services valued by many of our clients in this industry are:

• Currency conversion risk protection service  
• Fraud security service

Experience Matters

In the ticketing industry GlobalCollect had built up experience in customizing payment methods and has had best practice dealing with fraud protection. GlobalCollect is preferred supplier for companies like: