The GlobalCollect blog is designed for online merchants. We provide information and help you gain insight related to eCommerce in order to help grow your online business worldwide.

Fraud Prevention: It's in the data

'It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.'

Sherlock Holmes in A Scandal in Bohemia
 
In the eCommerce environment all activities, processes and money flows involve data. Data is literally the container of anything taking place within the organization, even fraud. Unfortunately this information often ends up in databases to be stored without further processing.
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The Challenge of Managing Fraud in Developing Countries

Developing countries offer eCommerce merchants a great opportunity to grow their businesses. Aided by the growth in mobile internet penetration, eCommerce in regions like South America and Eastern Europe is growing by 20% annually, and is expected to continue growing at such rates through 2020*. According to a World Trade Organization 2013 report, “next-generation technologies and devices will increase usage of advanced mobile services, which in turn will open up many new, eCommerce business opportunities in developing countries.” 

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eCommerce Strategy: Web Shop Basics

Whether you are an established brick and mortar merchant looking to expand on-line or a business launching a new product line or service, setting up a web shop is a great step with lots of revenue potential.

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GlobalCollect Customer Advocacy: Nature & Nurture

20 June 2014 - For the past three years GlobalCollect has been using the term Customer Advocacy to officially signify its customer-centric approach to providing payment services and knowledge to online merchants. While the term itself may be only be three years old in the organization, to the employees the spirit of Customer Advocacy is entirely familiar and has been an inseparable part of GlobalCollect’s employee mentality for two decades.  

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Appetite for Risk in Cross-Border eCommerce

16 June 2014 - In the Risk Department we often get asked what are the criteria to accept a certain online merchant? What are the items you base your decision on?

Therefore I guess it’s time to share some of the secret ingredients of the risk kitchen.

In essence there are 3 main categories to which each application is screened.

-   Laws, rules & regulations
-   The client’s business model & financial risk
-   Company policies / reputational risk

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