Elevate Data Services key factor in driving votes for Customer Choice Award
Orlando, Fl – May 22, 2014 – GlobalCollect, the world’s most knowledgeable payment service provider, is proud to announce the company was named Best Payment Service Provider at the 2014 CNP Awards in Orlando, Florida, taking home the Customer Choice Award. The CNP Awards is the premier showcase recognizing the best companies, programs and solutions in the card-not-present payments industry. The Customer Choice category was created to give a voice to all of the customers of every nominee.
“Customer satisfaction is one of the greatest metrics of success for any company, so to receive the Customer Choice Award for Best Payment Service Provider is a great validation of our efforts,” said Thomas P. Staudt, Chief Executive Officer at GlobalCollect. ”Our great customer retention figures show that merchants value our processing services, but this award recognizes our dedication to working closely with our customers to develop and market innovate payment knowledge services such as the Elevate Business Intelligence solution, which makes it very special indeed. I wish to express our gratitude to all of our customers for voting for GlobalCollect.”
The report accompanying the Award specifically calls out GlobalCollect’s recently introduced Elevate, a comprehensive Business Intelligence solution for payments and chargebacks that was developed in close cooperation with the company’s Customer Advisory Board (GCAB). Made up of merchants representing a cross section of regions and industries, GCAB members actively contribute to the development and extension of innovative new products and services.
"Significant growth in e-commerce and mobile payments continues to spur innovation and excellence from the technology providers serving card-not-present merchants," said Steve Casco, founder and CEO of CardNotPresent.com. "That growth is reflected in this year's CNP Awards, which had a record number of nominations and a record number of votes for Customer Choice nominees. The CNP Awards have become the standard by which companies, programs and services around the world are being recognized and judged now and in the future."
GlobalCollect is the most knowledgeable global Payment Service Provider in the world, processing international eCommerce payments for more than 600 of the world’s most recognized eCommerce brands in the digital goods and services, travel, retail and video gaming industries, among many others.
With two decades of payments experience, we enable our clients to efficiently and securely accept payments from more than 170 countries in more than 150 currencies. We offer in excess of 150 local payment methods, including all major credit cards, debit cards and alternative payment methods, giving unparalleled coverage throughout all global regions. Our robust and redundant systems guarantee our customers high availability and reliability. GlobalCollect’s business intelligence tools, Managed Fraud Services and more than 400 payments experts help our clients elevate their payment strategies to become a strategic asset to their companies.
Headquartered in Amsterdam, GlobalCollect has regional offices in North America, Asia Pacific, South America and the EU focused on bringing local presence with global reach and services to our clients. For more information please visit: http://www.globalcollect.com and follow us on: Linkedin, Twitter and Facebook.