Paris, France – 13 March, 2015 – GlobalCollect, an Ingenico Group company and the world’s most knowledgeable payment service provider, today kicks off its annual Global Customer Advisory Board meeting in Paris, France. The Global Customer Advisory Board (GCAB) is a key element of GlobalCollect’s Customer Advocacy Program, and brings together leading cross-border eCommerce merchants to discuss emerging trends in online payments and exchange best practices. GCAB 2015’s objective remains unchanged: facilitate an environment that enables effective focus and collaboration on specific areas of business, as defined by GCAB members, via workshops, open discussions, and networking among peers and senior representatives of GlobalCollect.
“GlobalCollect has a proud history of customer advocacy, and our Global Customer Advisory Board has played an active role in the development of strategic products such as our Elevate Business Intelligence solution for payments,” said Stephen Buechner, Executive Vice President, ePayments at Ingenico Group. “The value of our customer advocacy efforts is reflected in our retention rates, which are unrivalled in the industry. So we are excited to again bring some of the world’s leading eCommerce companies to Paris to exchange ideas about the key topics that are on merchant’s minds and discuss the drivers for the next decade of eCommerce growth.”
The Global Customer Advisory Board represents of a cross-section of GlobalCollect’s customer base of large, multinational eCommerce companies with significant cross-border operations. Board members convene annually to develop a 12-month program with priorities and action items. GCAB members act as sponsors for the individual action streams, and GlobalCollect provides monthly progress updates. Past GCAB meetings have powered or contributed to the joint development or expansion of initiatives such as the Elevate Business Intelligence solution for payments, new reporting formats, and additional payment options.
GlobalCollect, part of Ingenico Group (Euronext: FR0000125346 - ING), is the most knowledgeable global Payment Service Provider in the world. The company processes international eCommerce payments for more than 600 of the world’s most recognized eCommerce brands in the digital goods and services, travel, retail and video gaming industries, among many others.
With two decades of payments experience, we enable our clients to efficiently and securely accept payments from more than 170 countries in more than 150 currencies. We offer in excess of 150 local payment methods, including all major credit cards, debit cards and alternative payment methods, giving unparalleled coverage throughout all global regions. Our robust and redundant systems guarantee our customers high availability and reliability. GlobalCollect’s business intelligence tools, Managed Fraud Services and more than 400 payments experts help our clients elevate their payment strategies to become a strategic asset to their companies.
GlobalCollect is a 100% subsidiary of Ingenico Group, global leader in seamless payment. Headquartered in Amsterdam, GlobalCollect has regional offices in North America, Asia Pacific, South America and the EU focused on bringing local presence with global reach and services to our clients. For more information please visit: http://www.globalcollect.com or http://www.ingenico.com
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