Ticketing & Events

Ticketing and events can be a tricky business. Be it a sell out concert or a weekly gig, tickets need to be available right up until the show, so speed, accuracy, risk management, and a secure back end are crucial success factors. Thanks to our understanding of the business, we take the appropriate steps to address these issues, such as:

• Accepting real-time payments
  At GlobalCollect, we work with you to find the best payment methods to suit your audience and business needs in the Ticketing industry. For online tickets, we highly recommend options like real-time banking as the transactions are processed instantly with no risks of chargebacks. PayPal is also an option that is gaining popularity. Credit cards for online purchases or via a virtual terminal remain a popular and widely accepted payment method as well. Plus, through our ability to support dynamic soft descriptors you may select the wording you would like to show up on consumers' credit card statements, whether the tickets were sold via a reseller or your own sales channel. However, credit card payments do carry some risk of chargebacks, so they should be screened by our Fraud Prevention Services such as 3D Secure and our negative database check that also authorizes accepts and confirms payment instantly.
  
  
• Advanced reporting
  We offer customized or standard solutions, depending on your requirements. As the reporting links directly to the allocation of the tickets, it needs to be accurate and sent at regular intervals. For one of our clients who accepts payments by direct debit, we have set up a customized 5-day rather than 3-day reporting to be certain that all payments have cleared before releasing the tickets.
  
  
• A secure technology that can sustain peak traffic
  At GlobalCollect, we make sure we have an outstanding redundancy plan in place, and work with renowned online technology partners who offer the best available up-time. We in turn guarantee this to our clients via a service level agreement, in which we also offer 24-hour support. We understand that you need a secure system for a sell out event and the ability to handle high volumes of concurrent transactions - so we as an independent partner utilize our extensive banking network to spread the flow of transactions, enabling us to handle a sell out crowd easily.

At GlobalCollect, we couple long standing industry experience with a dedicated team who can advise on implementing or expanding your global e-commerce activities. So contact us now for a free consultation today.

	Elite member of MRC (Merchant Risk Council)
	Associate committee member of CNP Payment Forum