About Europ Assistance

“By using a single payment platform, GlobalCollect enables Europ Assistance Group to localize the complete online payment method mix for each of our local subsidiaries.”
Stéphane Charbonneau, Head of e-business development
As the inventor of travel assistance and a global pioneer in this sector, the Europ Assistance Group is innovating once again by launching the first web site in Spain that enables users to assemble their own insurance cover solutions tailored to their specific travel needs (http://comprar.europ-assistance.es). Designed entirely around its new global e-commerce platform, the new generation of Group e-commerce sites will be gradually rolled out in each of the 34 countries in which the group is directly present.
Why GlobalCollect?
The Europ Assistance Group chose GlobalCollect (http://www.globalcollect.com) as a partner to localize and manage the payment method mix offered in each of the 34 countries where Europ Assistance services will be rolled out online. A key for the success of each local Europ Assistance website will be GlobalCollect’s vast payment method portfolio and local payment solutions.
With over 12 years of global payment processing experience, GlobalCollect supports Europ Assistance in designing a successful payment strategy that is adapted to the specificities of its business.
GlobalCollect offers a Full Service Model, enabling Europ Assistance to outsource the complete management of their international payments. Europe Assistance can then focus on its core business of providing insurance services.
About the Europ Assistance Group
As the inventor of assistance, the Europ Assistance Group is the global benchmark in the sector, with more than 42 years of experience. Fully controlled by the GENERALI Group, the Europ Assistance Group now covers 208 countries with its service offer and groups together 62 companies in 33 countries employing 5,000 people. Every year the Europ Assistance Group carries out nearly 16 million interventions worldwide in response to some 56 million telephone calls handled by medical personnel made up of 105 coordinating doctors, 170 escorting doctors and a network of 401,000 service providers lead by 3,500 assistance officers in 35 telephone call centres. In 2005, the Europ Assistance Group generated €777 million in turnover, representing an increase of 21% in comparison with 2004.
Contact
Europ Assistance

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