Our Payment Knowledge Services help you optimize your payment processes and grow your business by giving you access to two decades of specialist payment expertise. This includes Elevate, a comprehensive Business Intelligence solution designed specifically for online payments and chargebacks. Elevate translates your payment data into interactive dashboards that let you quickly identify and act on problems and opportunities.
Through our Managed Fraud Services, GlobalCollect experts can help you maximize approvals, minimize chargebacks and reduce operational cost. Our Consulting Services team is on hand for payment performance analysis, technical consultancy and knowledge-sharing engagements. And should your requirements take us outside of our core expertise or licenses, our Partner Services team gives you access to our industry-leading consulting partners to provide ancillary advice and assistance.
Elevate was conceived in response to the unique need for insights expressed by GlobalCollect’s clients, and developed in close cooperation with GlobalCollect’s Customer Advisory Board (GCAB), which includes many leading international eCommerce companies. With Elevate, GlobalCollect merchants can now apply advanced data analytics and visualization to their unstructured payments data, transforming it into a rich source of strategic insights that help optimize their online business and drive sales.
Elevate combines GlobalCollect’s payments knowledge with strategic guidance from leading international eCommerce companies and the industry-leading data visualization platform by Tableau Software, to create a payments intelligence solution consisting of highly interactive management dashboards that answer real business questions.
Centered around 5 key performance areas, these dashboards reveal the types of payments performance insights that let merchants quickly and easily identify trends and patterns, opportunities for optimization, and issues that need immediate attention. The 5 key performance areas in Elevate are:
Elevate is a mature and tested solution with a clearly defined, user-driven roadmap. It requires no installation and because it is browser-based, Elevate's dashboards and reports are accessible any time, any place from any internet-connected device.
GlobalCollect’s Managed Fraud Services combine industry-leading fraud detection tools with dedicated fraud experts to provide you with the optimal balance between fraud protection and sales conversion.
Our fraud experts bring deep industry and regional expertise, and work closely with you to develop, implement and manage a holistic fraud solution that includes prevention, detection and management.
Our value-added fraud services are complemented by our partnerships with industry-leading fraud solution providers, and are built on GlobalCollect’s two decades of international payments experience. GlobalCollect Managed Fraud Services are designed to maximize approvals, minimize chargebacks and reduce operational cost.
Our Consulting Services team provides expertise to help turn your eCommerce strategy into reality, take your brick and mortar business online, or breathe life into your existing payment integrations. Our areas of focus include business/payment performance analysis, technical consultancy and knowledge-sharing engagements.
Our focus is to help you achieve an increase in sales while simplifying and reducing payment processing costs. We achieve this through an in-depth analysis and consultation approach to identify the enablers that can turn your vision into an effective payments management strategy.
Our experts are on hand to guide you through the import or export of payment data to/from GlobalCollect. Every data migration is managed individually to ensure a smooth successful transition between partners.
We have experts on hand to guide you through the payment products, e-commerce culture/trends, and localization expectations when you expand your customer base to new regions. Offering the right mix of product, currency and user experience has a huge impact on your business success.
GlobalCollect has selected key consulting partners to provide ancillary advice and assistance where their expertise, or licensing, surpasses that of our own. Through GlobalCollect Partner Services, you have access to this network of industry-leading partners who are experts in the following fields:
There are significant opportunities for merchants to realize efficiencies within payment acceptance and/or to increase revenues related to payments. As an international consultancy specialized in payments, Edgar, Dunn & Company (EDC) can help identify, prioritize and implement these efficiencies and revenue opportunities.
GlobalCollect’s clients do business on five continents. KPMG has a tax expert wherever your business needs to expand, covering all areas of tax, including tax compliance. Our organizations have teamed together to assist you in avoiding the pitfalls – and maximizing the opportunities – involved in doing business overseas, and setting up overseas entities.
There are significant opportunities for merchants to realize efficiencies within payment acceptance and/or to increase revenues related to payments through loyalty and co-branded programs. Edgar, Dunn & Company (EDC) can identify these opportunities and assist with strategies to realize them.