Account Manager

The main objective of Account Management is to retain and expand GlobalCollect’s existing portfolio of Merchants. The Account Manager is responsible for managing and growing mid-size accounts generating revenues up to €250K p/a. GlobalCollect focuses its sales efforts on high growth e-commerce markets as: Travel, Software, Streaming Media, Gaming and (e)Publishing.

Key responsibilities:

• Develop long term and trusted relationship as business partner in international payment processing
• Maximize customer satisfaction and grow existing accounts: meet or exceed account growth targets as defined in account plan
• Identify up-sell opportunities and pro-actively contact existing customers regarding new products and services
• Organize and lead monthly and quarterly account reviews to review active payment products, volumes and service levels
• Effectively coordinate with other departments to resolve any customer issues

Professional requirements:

• Bachelor or equivalent level
• A proven track record in business-to-business sales and relationship management
• 3+ years commercial experience in payments or e-commerce industry
• Enthusiastic, capable of motivating other people
• A commercial, flexible and pro-active attitude
• Knowledge of Internet technology
• Experience with working in an international environment and willing to travel (up to 20%)
  

Language: English
Location: Amsterdam, The Netherlands
Contact Person: Pieter Stal
(No agencies please)

Compensation: In accordance with qualification. Competitive base salary plus attractive bonus based on achieving sales and margin targets. The company offers a competitive benefits package.