Delta Introduces New Online Payment Options for International Customers on delta.com

Amsterdam, the Netherlands – 20 October, 2015 – GlobalCollect, an Ingenico Group company today announced that it has teamed up with Delta Air Lines to increase the number of payment options available to international customers booking travel at delta.com to include online bank transfers made in real-time.  Now available in 10 European countries and Singapore, this popular payment method is offered beside existing gift, debit, and credit card options, giving customers more choices when purchasing air travel at delta.com.


Delta has partnered with GlobalCollect, Ingenico Group’s ePayments Division and a leader in local alternative payment solutions, to offer this payment choice. Delta is the first U.S. airline to offer online bank transfers as an option to customers in Belgium, Finland, France, Germany, Italy, the Netherlands, Poland, Singapore, Spain, Switzerland and the United Kingdom.

“As a global airline we are focused on making Delta easier to do business with and this includes acknowledging that customers around the world have different preferences when it comes to paying online,” said Nat Pieper, Senior Vice President Europe, Middle East and Africa. “Offering online bank transfers provides greater choice and convenience, expanding payment options available to deliver a safe, secure and increasingly popular way to purchase travel on delta.com.”

“Consumers these days expect convenience and choice. Our analysis shows time and again that when consumers are given the option to pay with their preferred payment product, they are more likely to complete the purchase,” said David Jimenez, Chief Revenue Officer, GlobalCollect at Ingenico Group. “Online bank transfers account for as many as half of all online payments in certain European countries. By offering these solutions to customers, Delta will not only boost conversions, but boost the consumer experience on delta.com.”

After selecting the online banking option on the payment page of delta.com, customers are securely directed to the appropriate banking network for their market, such as SOFORT in Germany and iDEAL in the Netherlands.  Once the amount is confirmed, the customer is redirected back to delta.com for completion of the transaction and ticket issuance.  Customers wishing to purchase tickets using the online bank transfer option at delta.com must already have an account with a participating bank.

About Delta Air Lines

Delta Air Lines serves more than 170 million customers each year. Delta was named to FORTUNE magazine’s top 50 World’s Most Admired Companies in addition to being named the most admired airline for the fourth time in five years. Additionally, Delta has ranked No.1 in the Business Travel News Annual Airline survey for four consecutive years, a first for any airline. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 318 destinations in 58 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products and services, and technology to enhance the customer experience in the air and on the ground. Additional information is available on the Delta News Hub, as well as delta.com, Twitter @DeltaNewsHub, Google.com/+Delta, Facebook.com/delta and Delta’s blog takingoff.delta.com.

About GlobalCollect

GlobalCollect, part of Ingenico Group (Euronext: FR0000125346 - ING), is the most knowledgeable global Payment Service Provider in the world. The company processes international eCommerce payments for more than 600 of the world’s most recognized eCommerce brands in the digital goods and services, travel, retail and video gaming industries, among many others.

With two decades of payments experience, we enable our clients to efficiently and securely accept payments from more than 170 countries in more than 150 currencies. We offer in excess of 150 local payment methods, including all major credit cards, debit cards and alternative payment methods, giving unparalleled coverage throughout all global regions. Our robust and redundant systems guarantee our customers high availability and reliability. GlobalCollect’s business intelligence tools, Managed Fraud Services and more than 400 payments experts help our clients elevate their payment strategies to become a strategic asset to their companies. 

GlobalCollect is a 100% subsidiary of Ingenico Group, global leader in seamless payment. Headquartered in Amsterdam, GlobalCollect has regional offices in North America, Asia Pacific, South America and the EU focused on bringing local presence with global reach and services to our clients. For more information please visit: http://www.globalcollect.com or http://www.ingenico.com

For further information about GlobalCollect, please contact:

Jurriaan Trommels
Senior PR & Communications Manager
Mob. +31 63016 1420
E-Mail: press@globalcollect.com
Web: www.globalcollect.com

Topics: Industry-travel, Industry-other

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