Dusit International Selects GlobalCollect to Boost Direct Sales, Online Growth

Amsterdam, the Netherlands– 22 September, 2015GlobalCollect, an Ingenico Group company and the world’s most knowledgeable payment service provider, today announced that it has signed a partnership agreement to provide payment processing and fraud management services to Dusit International, one of Asia’s leading luxury hotel groups.

The agreement enables Dusit to further grow direct relationships with its guests through its own online channels by accepting online payments from all major credit and debit cards through a single connection. GlobalCollect will furthermore provide Dusit International with Foreign Exchange management, fraud and chargeback monitoring, and consolidated remittance and reporting. Through GlobalCollect’s strategic alliance with Sabre, online payment acceptance is now fully integrated in Dusit’s Property Management System (PMS) and Central Reservation System (CRS).

By partnering with GlobalCollect for online payments, the company enables guests to pay for rooms and services in their native currency and with their preferred payment product, irrespective of their country of origin.


Dusit International comprises a unique international portfolio of distinctive hotels and resorts. Rooted in Thai culture and tradition, Dusit International creates a personalized welcome for all guests, fulfilling its brand promise of delivering an ‘experience that enlivens the individual spirit, no matter the journey.’ The company considers guest loyalty the key driver of its growth.

“We are committed to providing the best possible experience for our guests across all points of contact, and the payment process is an important part of that experience. With GlobalCollect, we offer a seamless payment experience, no matter where our guests come from or what method and currency they prefer to pay with,” said Ms Erena Chan, Vice President, Sales and Marketing at Dusit International.

“Furthermore, GlobalCollect’s full-service model provides a single interface and consolidated reporting and remittance, which reduces the complexity of managing a multi-market eCommerce operation and lets us focus on optimization and growth.”

GlobalCollect works with many of the world’s leading brands in travel and tourism, including airlines, hotel chains and OTA’s, helping them accept a wide variety of international payment methods. In addition to processing online payments, the company leverages its expertise in payments in ancillary services such as fraud management, data analytics, and Foreign Exchange management. 

“Dusit International represent the pinnacle in luxury and customer service, and they understand very well that the payment experience is an integral part of how their guests perceive their relationship with the company,” said David Jimenez, Executive Vice President, GlobalCollect at Ingenico Group. “We are proud to help Dusit deepen its relationship with its guests by providing a seamless, safe and reliable local payment experience that fully supports their commitment to excellence in service.”

About Dusit Thani Hotels and Resorts  

Dusit International has more than 60 years' experience in the hotel and hospitality field. Founded in 1949 by Honorary Chairperson Thanpuying Chanut Piyaoui, whose first hotel was the Princess on Bangkok's New Road, Dusit International has since acquired a unique portfolio of distinctive hotels, building upon Thai culture and tradition to create a personalized welcome for all guests made distinctive under the Dusit International brand promise; the delivery of an 'experience that enlivens the individual spirit, no matter the journey’.

Dusit International comprises four hotel brands: Dusit Thani, dusitD2, Dusit Princess and Dusit Devarana. It also operates its signature Devarana Spa. Visit www.dusit.com for a full list of hotels and resorts worldwide.

For further information, please contact:

Ms Sureerat Sudpairak
Corporate Public Relations Manager
Tel: + 66 2200 9999 ext. 3321

About GlobalCollect 

GlobalCollect, part of Ingenico Group (Euronext: FR0000125346 - ING), is the most knowledgeable global Payment Service Provider in the world. The company processes international eCommerce payments for more than 600 of the world’s most recognized eCommerce brands in the digital goods and services, travel, retail and video gaming industries, among many others.

With two decades of payments experience, we enable our clients to efficiently and securely accept payments from more than 170 countries in more than 150 currencies. We offer in excess of 150 local payment methods, including all major credit cards, debit cards and alternative payment methods, giving unparalleled coverage throughout all global regions. Our robust and redundant systems guarantee our customers high availability and reliability. GlobalCollect’s business intelligence tools, Managed Fraud Services and more than 400 payments experts help our clients elevate their payment strategies to become a strategic asset to their companies. 

GlobalCollect is a 100% subsidiary of Ingenico Group, global leader in seamless payment. Headquartered in Amsterdam, GlobalCollect has regional offices in North America, Asia Pacific, South America and the EU focused on bringing local presence with global reach and services to our clients. For more information please visit: http://www.globalcollect.com or http://www.ingenico.com

For further information, please contact:

Jurriaan Trommels
Senior PR &Communications Manager
Mob. +31 63016 1420

Topics: Industry-travel, Industry-other

scroll to top