GlobalCollect partners with Discover/Diners Network to drive payments reach for merchants

All Nippon Airways first merchant to start processing directly through GlobalCollect 

Amsterdam, The Netherlands – February 25, 2014 – GlobalCollect, the world’s most knowledgeable payment service provider, today announced that it has signed a long-term agreement with Diners Club International, a subsidiary of Discover Financial Services (NYSE: DFS), and part of the Discover Global Network. This agreement will make GlobalCollect a global acquirer for all cards running on the Discover Global Network thereby increasing merchants’ payment options in key international markets.

GlobalCollect will provide merchants with single source electronic payment services for the acceptance of Discover® card from the United States, Diners Club International®, BC Global Card from South Korea, DinaCard from Serbia and RuPay® from India. Research shows that these cards attract more affluent card members who spend more [1], making them especially attractive consumers for travel, dining, entertainment and retail merchants.

“All Nippon Airways strives to offer its passengers service that is ‘Trustworthy, Heartwarming and Energetic’, and that service often begins with the ticket payment process. By working with a trusted partner like GlobalCollect, we can ensure that our valued passengers start their travel experience with maximum choice, convenience and reliability, because this reflects on our brand as well,” said a representative of All Nippon Airways.

"By providing Discover Global Network acquiring services to merchants like All Nippon Airways, we enable them to offer additional payment options and grow their customer base even further while reducing total cost of ownership for online payment processing,” said Thomas P. Staudt, CEO of GlobalCollect. “This agreement further expands our global processing abilities, which coupled with our Elevate Business Intelligence solution and Managed Fraud Services, makes GlobalCollect the clear partner of choice for clients with global business needs.”

Discover Global Network is the third largest payments network in the world. With more than 25 million merchant acceptance locations and 1 million ATM and cash access locations across 185 countries and territories, the Discover Global Network brings together Discover Card from the U.S, Diners Club International, BC Global Card from South Korea, DinaCard from Serbia and Rupay from India.

[1] TNS, 2012 State of the Card Market Report, 2012, p37

About GlobalCollect

GlobalCollect is the most knowledgeable global Payment Service Provider in the world, processing international eCommerce payments for more than 600 of the world’s most recognized eCommerce brands in the digital goods and services, travel, retail and video gaming industries, among many others.

With two decades of payments experience, we enable our clients to efficiently and securely accept payments from more than 170 countries in more than 150 currencies. We offer in excess of 150 local payment methods, including all major credit cards, debit cards and alternative payment methods, giving unparalleled coverage throughout all global regions. Our robust and redundant systems guarantee our customers high availability and reliability. GlobalCollect’s business intelligence tools, Managed Fraud Services and more than 400 payments experts help our clients elevate their payment strategies to become a strategic asset to their companies.

Headquartered in Amsterdam, GlobalCollect has regional offices in North America, Asia Pacific, South America and the EU focused on bringing local presence with global reach and services to our clients. For more information please visit: http://www.globalcollect.com.

About Discover Financial Services

Discover Financial Services (NYSE: DFS) is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company operates the Discover card, America’s cash rewards pioneer, and offers home loans, private student loans, personal loans, checking and savings accounts, certificates of deposit and money market accounts through its direct banking business. Its payment businesses consist of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation’s leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in more than 185 countries and territories.   For more information, visit www.discoverfinancial.com

About ANA

All Nippon Airways (ANA) is the eighth largest airline in the world by revenues (2011) and the largest in Japan by passenger numbers (2012). Founded in 1952, ANA flies today to 31 international destinations and 50 domestic cities with a fleet of 232 aircraft serving a network of 175 routes. ANA has 14,000 employees. In 2012, it carried 45 million passengers and generated revenues of $15.8 bn. ANA has been a core member of Star Alliance since 1999 and has joint-ventures with United Airlines on trans-Pacific and Asia routes and with Lufthansa, Swiss International Airlines and Austrian Airlines on Japan-Europe routes. Its Frequent Flyer Program, ANA Mileage Club, has more than 24 million members. ANA was voted Airline of the Year for 2013 by Air Transport World Magazines, and was awarded five stars by the world's leading Airline and Airport review site, SKYTRAX. ANA is the launch customer and biggest operator of the Boeing 787 Dreamliner

For further information, please contact:

Jurriaan Trommels
Sr. Manager, PR & Communications
T: +31 23 567 9937
M: +31 6 3016 1420

The joint solution pairs Vindicia’s CashBox - a marketing, CRM and billing platform - with GlobalCollect’s global online payment service, which currently processes more than $14 billion per year in online transactions for more than 500 tier-1 e-commerce companies around the world. The combined offering will give companies who sell digital music, video, software, publications and other online goods and services the ability to quickly and easily acquire and grow their customer base and cement customer loyalty.

CashBox is a SaaS billing solution with integrated marketing best practices to optimize customer retention, enhance acquisition rates and minimize operational overhead. With CashBox, businesses selling digital content and services can take control of their business with detailed analytics and best practices to grow revenue. CashBox enhances customer acquisition and increases customer retention by 10 to 15%, while providing 99.99% reliability on a massive scale.

GlobalCollect’s payment services platform offers digital merchants the ability to instantly acquire international customers in more than 170 countries and lets them pay with more than 150 different payment methods and 170 currencies, all with a single technical interface and one commercial contract. In addition, GlobalCollect’s Professional Services and Business Intelligence offerings help customers elevate their payments strategies by quickly spotting issues and opportunities so they can take quick action to optimize their payment flows and improve their conversion and success rates.

“The end-to-end billing and payments solution from Vindicia and GlobalCollect gives digital media distributors the ability to quickly and effortlessly create, extend and maintain their reach into multiple territories so they can effectively grow their businesses,” said Gene Hoffman, chief executive officer, Vindicia. “Pairing subscription CRM and billing with a nearly limitless ability to process payments will be a key strategic asset to any major digital business.”

“As digital business expand beyond their home markets and begin to reach out to potential clients across borders, our joint solution can ensure that they can do so quickly and cost-effectively,” said Sytze Koolen, director of global alliances, GlobalCollect. “With nearly 30 years of combined experience in billing and payments and some of the world’s leading e-commerce clients, the Vindicia-GlobalCollect partnership is a winning combination for any company wanting to drive higher digital media revenues.”

Note: Vindicia CEO Gene Hoffman will speak on a panel on “The Data Driven Future of Media” at the FT Digital Media Conference taking place at the Grange St. Paul’s Hotel on April 25th at 14.20.

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About GlobalCollect
GlobalCollect is the world's premier Payment Service Provider of local e-payment solutions for international Customer Not-Present (CNP) channels such as internet, mail and telephone orders, and specializes in a wide range of industries such as travel, ticketing, telecommunications, retail, publishing, portals, online gaming, and digital content. While most providers limit their services to a technical link with payment acquirers, GlobalCollect is a full service partner consulting clients on how to increase transaction volumes, expand distribution channels, and reduce costs by streamlining back office processes.

Through a single-interface online payment platform, we offer access to an unrivaled portfolio of local and international payment methods in over 170 countries and 170 currencies, including all major credit and debit cards, direct debits, bank transfers, real-time bank transfers, eWallets, cash at outlets, prepaid methods, checks, and invoices. For more information please visit: www.globalcollect.com and follow us on:


About Vindicia
The Vindicia® CashBox® platform takes subscription billing to new levels. CashBox combines cutting edge customer acquisition methods with advanced customer retention technologies, while maintaining unmatched scalability and 99.99% up-time. We have processed over $6 billion globally and generate over $90 million in annual incremental revenue for our clients. Our clients include TransUnion Interactive, Intuit, Activision Blizzard, IAC, Bloomberg, Vimeo and Next Issue Media. To learn more, please visit

For further information, please contact:

Christopher Schouten
+31 612 911093

Charles Breed
Cécile Dorvault
+44 7787 908 923

Original research shows critical importance of alternative payment methods for monetizing free-to-play games, accounting for 37% of revenues

Click here to go directly to the report.

San Francisco, CA (Game Developers Conference 2013) – GlobalCollect, the world’s premier payment service provider, today announced the publication of its report “The Shifting Video Games Landscape: Payments, Intelligence and Trends.” The original research is based on GlobalCollect’s extensive gaming transaction data as well as data from international gaming market research firm Newzoo. GlobalCollect is widely acknowledged as the recognized leader for payment services in the video gaming industry, giving it a wealth of historical data on which to base the analysis conducted in the report.

The report highlights the dramatic changes currently taking place in the gaming industry, ultimately driven by consumers. The free-to-play business model, uptake of mobile screens and continued strong growth in emerging markets have pushed up the number of (paying) players and time spent. Money follows these early growth indicators, illustrated by the healthy global growth rate of 7%.

Key findings that will be of interest to games publishers are:

1.     Payment method usage is closely linked to game monetization models. Free-to-play games globally see 34% volumes of sales with alternative (non-credit card) payment methods.

2.     Alternative payment methods account for 32.3% of all European gaming payments. Without offering a range of these methods, merchants will not maximize revenues.

3.     The emergence of midcore gaming (games that are in between what we traditionally call ‘casual’ and ‘core’ games) is evident, with transactions growing by 7% between Q1 and Q4 of 2012. This growth was at the expense of hard-core gaming transactions, with the share of transactions falling by 6%.

4.     Merchants can maximize credit card authorization rates per country by using multiple, localized card acquiring channels and utilizing historical transaction data.  http://www.globalcollect.com/PageFiles/4571/GlobalCollect_Promo_image_175rez.png

“Presenting accurate and visually appealing data allows gaming merchants to clearly identify trends and outliers in their own payments performance and ultimately take action on the insights provided to increase revenues,” said Nathan Salisbury, GlobalCollect’s global market director for Video Gaming. “Our objective is to help elevate our clients’ payment operations into a strategic asset for their companies, and this research is just a small example of how GlobalCollect can help gaming companies ‘level up’ their payments strategy.”

Peter Warman, CEO of Newzoo: “The research clearly shows that payment method cultures are divided by national borders. In certain countries, alternative payment methods can make up as much as 80% of the sales volumes. Developing a deep understanding of these differences and crafting a payment strategy around them is critical to the success of international gaming companies, and our co-operation with GlobalCollect is aimed at providing exactly this.”

GlobalCollect processed more than US$14 billion in transactions for international e-commerce companies in 2012, representing some of the world’s most recognized tier-1 brands. The company’s video gaming-related revenue rose by more than 40% in 2012.

The free report is available for download at http://info.globalcollect.com/the-shifting-video-games-landscape-payments-intelligence-and-trends

Topics: Industry-travel

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